OFI is committed to providing quality design and construction, automation, instrumentation and electrical engineering services and products, which exceed the expectations of clients and regulatory authorities. We achieve this by continually reviewing and improving all that we do.
Our commitment to quality encompasses the following core policies, which we uphold on every project and activity we engage in, no matter how complex or challenging it may be. These policies include:
Integration of client requirements for design, manufacturing, installation, verification, inspection and testing.
Comprehensive support following project completion on warranty and system upgrades.
Providing services, which consistently satisfy the needs and expectations of our clients.
Maintaining an effective Quality, Safety and Environmental Management System in accordance with ISO 9001:2015, AS NZS 4801:2001, OHS 18001:2007 and ISO 14001:2015.
Demonstrating that all requirements for projects, relevant codes, standards and regulations are met to the aforementioned standards.
Documenting and measuring quality objectives and targets through internal audits and management review.
Striving to continuously review and improve our systems and procedures.
Providing outstanding client service – we care about our clients and constantly strive to review and improve all aspects of our service.
Only using products and services that meet our own quality assurance standards.
Continuing to be an ethical company that conducts business openly and in accordance with our core values.
Providing a safe and secure workplace that complies with applicable health and safety laws, standards and codes of practice.